Last updated: November 2025
1. Introduction
Welcome to Little Flower Hut. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and secure your data in line with PDPA and GDPR.
2. Information We Collect
- Personal details (name, email, phone, delivery address) when ordering.
- Payment information processed by our payment partners (we do not store full card data).
- Non-personal data: browser type, IP address, device, pages visited for analytics.
3. How We Use Your Information
We use your data to:
- Process and deliver orders.
- Send order confirmations and customer support messages.
- Improve site performance and personalization.
- Comply with legal obligations.
4. Cookies Policy
We use cookies to provide the best shopping experience. Cookies are small files stored on your device. You can accept or reject cookies via our cookie banner. Rejecting cookies may limit some functionalities.
Types of cookies we use:
- Essential: required for checkout, cart, and site security.
- Performance & Analytics: Google Analytics / site improvement.
- Marketing: advertising and retargeting (only active after consent).
5. Data Security
We implement administrative and technical safeguards to protect your data. All sensitive transmissions use SSL encryption. Access to personal data is limited to authorized staff and service partners.
6. Sharing Data
We do not sell your data. We may share data with trusted partners (couriers, payment processors) only to fulfil orders. Partners are bound by confidentiality and security obligations.
7. International Transfers
Your data may be processed in Singapore or other countries where our partners operate. We ensure adequate protections consistent with PDPA and GDPR.
8. Your Rights
Under PDPA and GDPR you have the right to:
- Access and receive a copy of your personal data.
- Request correction or deletion.
- Withdraw consent to processing (where applicable).
To exercise rights, contact: sales@littleflowerhut.com
9. Changes to This Policy
We may update the policy from time to time. Changes will be posted here with a revised “Last updated” date.
10. Contact
Data Protection Officer:
Little Flower Hut
Email: sales@littleflowerhut.com
Singapore